Log a Problem


When facing any unexpected behavior, and would like report to us.
Please use “Log a problem” feature to extract information for us

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  1. Description of the problem (Mandatory field)
    Before generate the log, please describe your problem and reproduction steps as detail as possible.

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  2. Generate log
    Now you are good to go to click on generate button.
    There will be progress bar for each extraction

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  3. Download log
    After all necessary information ready, “Download Log” button will be enabled.
    Please click it and download the zip file.

    * Note: You cam still modifying the description before click Download Log.
    * Note: If any of the progress above showing error, please click on Retry button to attempt one more time. If error persist, is all good, just proceed to Download Log.

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